Welcome to the Waterleaf Community!


Community Updates

The new keypads have been installed at the pool gates. Residents that previously used a pool fob to access the pool area will be transitioned to an access pin; new residents must follow the instructions for registering a pin prior to receiving access. Click on the following link for information on how to register: https://www.waterleafcdd.org/index.cfm?id=600#faqs

Residents will be notified via email of their newly assigned pin. If you would like to receive your pin via email, click on the following link to submit a request: https://forms.gle/GZMXVgXJHtJKCufd8

Emails are sent out daily. If you submitted a request and did not receive your pin by the end of the week, kindly send an email to the Amenity Manager by clicking on the following link: https://www.waterleafcdd.org/sendmail.cfm?sendto=teeanna.kamalu@dpfg.com&sendname=Teeanna%20Kamalu

During this transition, please use the temporary code "7404#" to gain access until you have received your new pin.


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Pool Access

The pool is open to residents of the community from dawn until dusk. Residents can access the pool area during these hours by using their registered 4-digit access code (commonly referred to as a “pin”).

To gain access to the community pool after registering a pin, enter the pin followed by “#” on the keypad; open the pool gate immediately as the gate only releases for a short time.

***PLEASE PRESS THE BUTTONS ON THE KEYPAD FIRMLY AND SLOWLY TO ENSURE THAT THE SYSTEM RECOGNIZES THE ENTRY***


Gate Access*

The main entry gates operate on a timed schedule. This means that the gates open at 6:45 a.m. and close promptly at 7:00 p.m. daily. Residents can access the community outside of these hours using their registered gate transmitter (commonly referred to as a “key fob” or “gate clicker”) or a 4-digit immediate access code (commonly referred to as a “pin” or “code”).

Residents have the option of registering a telephone number to be programmed into the system directory for the front entry gate. Once a telephone number is registered and programmed, guests will be able to find the resident’s name on the display, press the “CALL” button, and then the system will dial the telephone number that is registered for your household. Once you answer the call, press the number “9” on your phone’s keypad to grant access to the caller. If you elect to register a telephone number in the directory, only your name will be shown on the keypad for visitors to view. To enter the community using the 4-digit immediate gate access code, press “#” before entering the code.

*If the phone number rings to a cell phone, press and hold the number “9” for a few seconds before ending the call.

***PLEASE PRESS THE BUTTONS ON THE KEYPAD FIRMLY AND SLOWLY TO ENSURE THAT THE SYSTEM RECOGNIZES THE ENTRY***


Amenity Center Reservations

The amenity center is open to the residents of Waterleaf from dawn until dusk. Residents are not required to reserve the space, however, the option is available if you would like to host a private event. To reserve the space, you will need to fill out the “Amenity Center Areas Rental Agreement”, sign the last page, and return the signed agreement (plus any applicable fees) to the Amenity Manager.

Check the availability of the amenity center on the Waterleaf CDD Events calendar here: https://www.waterleafcdd.org/event.cfm.


Amenity Manager Scheduled Hours

The Amenity Manager's office hours are as follows:

ONSITE: FIRST Monday of the month (at the amenity center)
Monday & Wednesday: BY APPOINTMENT ONLY
Tuesday, Thursday, Friday: 9:00 AM - 3:00 PM
CLOSED FOR LUNCH FROM 12:00 PM - 1:00 PM DAILY

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HOA Information

The CDD manages and maintains all common areas of the community such as, front entry features, landscaping at the entrances and parks, lighting issues, turf fertilization and pest control. The HOA is responsible for maintaining and enforcing all of the covenants, conditions, and restrictions related to the use of each homeowner’s property, including their front yard and back yards.

Artemis Lifestyles, formerly Titan Management, is the new management company for Waterleaf. Artemis is responsible for managing the following matters:

  • Architectural Applications
  • Violation inspections and enforcement activity
  • Collection of the homeowner assessments.

If you have any issues or concerns, contact customerservice@artemislifestyles.com or you may call (407) 705-2190.

Check out the Artemis Lifestyles Waterleaf HOA website for more information - https://www.artemislifestyles.com/community/waterleaf/.


Management Contact

Trina Starr is the new manager for Waterleaf. Trina may be contacted at tstarr@artemislifestyles.com or by phone at (407) 705-2190 ext. 231.


Architectural Review Board (ARB)

Should you wish to make ANY exterior changes to your home or property, please contact Artemis via www.artemislifestyles.com and look for the ARB Request tab. You may also go to https://www.titanhoa.net/ticket/arb/index.php.The online application may take up to one month for approval, but we make every effort to turn the applications around as quickly as possible!


Spectrum Bulk Account Customer Service

If you are experiencing an issue with your cable or internet, please contact Spectrum at (855) 285-3020. Make sure to mention that you are a bulk customer at Waterleaf HOA.


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Frequently Asked Questions (FAQs)

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FAQ’s

How do I access the amenities at Waterleaf?

Residents of Waterleaf can access the amenities using a 4-digit access code or gate transmitter. The 4-digit access code and gate transmitter must be registered with the CDD before they can be used to gain access to the amenities. To register your 4-digit access code, please follow the instructions listed below. PLEASE NOTE: This registration is in addition to your registration with the HOA and is used for internal purposes ONLY.

For Homeowners & Renters:

1) Download Amenity Access & Registration Form

Click on the link to download the Amenity Access & Registration Form - https://www.waterleafcdd.org/com/20/documents/49DB6310-4201-0A8E-0002BD2E857B50FE.pdf

2) Complete the Form

You can either complete the form on your computer using the fill in PDF fields or you can print it out and complete it by hand.

3) Submit the Form & Verification Documents

Return the completed form and verification documents to the Amenity Manager via email to amenitymanager@dpfg.com or via regular mail to 15310 Amberly Drive, Suite 175, Tampa, Florida 33647.

Acceptable verification documents include:

  • Proof of ID (driver’s license, valid state issued photo ID, or military ID)
  • Proof of Residency (copy of deed, closing document, or current utility bill)

4) Add "AmenityManager@dpfg.com" to your Contact List

To make sure that emails sent from the Amenity Manager are delivered to your main email inbox, please make sure to add "amenitymanager@dpfg.com" to your email contact list.

Applications are processed in the order that they are received.

Activation times may vary based on the volume of applications being submitted to the Amenity Manager.

Mail-in Requests

Shipping and handling fees apply to all requests for devices sent in by mail. Mail the items listed below to the district office located at 15310 Amberly Drive, Suite 175, Tampa, FL 33647 to complete the request.

Requirements for mailed requests:

  • Completed Amenity Access & Registration Form
  • A check or money order made payable to “Waterleaf CDD” for the total amount for each replacement device being requested.
  • A separate check or money order made payable to “Waterleaf CDD” in the amount of $10 for shipping and handling.

Generally speaking, delivery of the devices can take 7-10 business days. Upon moving out of the community, please discard or return transmitters to the District Office for deactivation.

Jump to: Amenity Documents


What do I do if my pool access pin stops working?

To reset your pool access pin, send the Amenity Manager an email with your property information, including resident name, property address, and neighborhood name.


The previous owners provided me with a pool access pin but they it is not working. What do I do?

When residents vacate the community, the registered device(s) and pin(s) for the household are deactivated unless ownership is transferred over to the new owner or renter. To request the transfer, send the Amenity Manager an email with your property information, including resident name, property address, neighborhood name, and pool access pin(s).


Can I bring a guest to the pool?

The pool at Waterleaf is for residents and their guests only. Residents must accompany their guests to the pool and must not leave their guests unattended. Residents are held responsible for the actions of their guests and are held responsible for any damage caused by their guests.


Are there any age restrictions for accessing the pool?

A parent or responsible adult (over 18 years of age) must accompany anyone under the age of 18.


I am new to the community and would like to be informed about upcoming events. Does my community have an events calendar?

Yes, the event calendar can be found on the Events page. Please note that the event calendar only advertises the events that were reserved through the CDD, such as the meetings held by the Board of Supervisors, and private events where a rental agreement or a written request was submitted to the CDD.


Is there a cost to reserve space at the amenity center?

A refundable security deposit of $300.00 is required to reserve space at any of the covered patio areas at the pool.


How long can I reserve the amenity center?

The amenity center can be reserved for a maximum of four (4) hours.


What do I do if my gate remote stops working?

Gate remotes can stop working for a number of reasons. If the gate remote doesn’t respond or the light doesn’t illuminate when the button is pressed, the remote may no longer be registered in the entry gate system or may need a new battery. If the gate remote still doesn’t respond after replacing the battery, and the light does illuminate when the button is pressed, the remote may need to be re-programmed.

To re-program your gate remote, please contact the Amenity Manager with your property information, including resident name, property address, and neighborhood name, along with a photo of the back of the gate remote, if possible, or the gate remote’s device number (ex: TR# XXXXX). If the gate remote still doesn’t respond after reprogramming the device, the remote will need to be replaced.


How do I purchase a replacement gate remote?

Residents can purchase a replacement gate remote for $30.00 by placing an order with the CDD. To place an order, please contact the Amenity Manager.


I am hosting a private event after hours and would like to provide my guests with a temporary gate code to access the community. How do I request a temporary gate code?

Residents have the option of requesting a temporary gate code to be programmed in the entry gate system to allow access for a limited amount of time. Some examples of where a temporary gate code was used include: events at a resident’s home, a temporary visitor, or a vendor completing a short-term project at a resident’s property address. To request a temporary gate code, please contact the Amenity Manager.


There's a streetlight in my community that appears to be malfunctioning. Who do I contact?

Contact your local electric company to report streetlights or area lights that are out or malfunctioning.


The pond in my community is not being properly maintained. Who do I contact?

Contact the Florida Fish & Wildlife Conservation Commission for inquiries related to pond management.


The trash has not been picked up in quite some time. Who do I contact?

Contact the company that services your neighborhood to report a missed trash or recycling pick up or any other trash related issues. PLEASE NOTE: Trash or recycling bins that are not easily accessible to the hauler will not be picked up. Parking in the street on designated trash and/or recycling days is the most common cause of a missed pickup.

TIP: Speaking with the hauler directly may reduce your wait time significantly.

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