Welcome to the Waterleaf Community!

Access & Amenities


Community Updates

UPDATE (1/22/2019): The new keypads have been installed at the pool gates. Residents who currently have pool access cards will be transitioned to pool access pins. During this transition, please use the temporary code "7404#" to gain access.


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Pool Access

The pool is open to residents of the community from dawn until dusk. Residents can access the pool area during these hours by using their registered 4-digit access code (commonly referred to as a “pin”).

To gain access to the community pool after registering a pin, enter the pin followed by “#” on the keypad; open the pool gate immediately as the gate only releases for a short time.

***PLEASE PRESS THE BUTTONS ON THE KEYPAD FIRMLY AND SLOWLY TO ENSURE THAT THE SYSTEM RECOGNIZES THE ENTRY***

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Gate Access*

The main entry gates operate on a timed schedule. This means that the gates open at 6:45 a.m. and close promptly at 7:00 p.m. daily. Residents can access the community outside of these hours using their registered gate transmitter (commonly referred to as a “key fob” or “gate clicker”) or a 4-digit immediate access code (commonly referred to as a “pin” or “code”).

Residents have the option of registering a telephone number to be programmed into the system directory for the front entry gate. Once a telephone number is registered and programmed, guests will be able to find the resident’s name on the display, press the “CALL” button, and then the system will dial the telephone number that is registered for your household. Once you answer the call, press the number “9” on your phone’s keypad to grant access to the caller. If you elect to register a telephone number in the directory, only your name will be shown on the keypad for visitors to view. To enter the community using the 4-digit immediate gate access code, press “#” before entering the code.

*If the phone number rings to a cell phone, press and hold the number “9” for a few seconds before ending the call.

***PLEASE PRESS THE BUTTONS ON THE KEYPAD FIRMLY AND SLOWLY TO ENSURE THAT THE SYSTEM RECOGNIZES THE ENTRY***

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Amenity Center Reservations

The amenity center is open to the residents of Waterleaf from dawn until dusk. Residents are not required to reserve the space, however, the option is available if you would like to host a private event. To reserve the space, you will need to fill out the “Amenity Center Areas Rental Agreement”, sign the last page, and return the signed agreement (plus any applicable fees) to the Amenity Manager.

Check the availability of the amenity center on the Waterleaf CDD Events calendar here: https://www.waterleafcdd.org/event.cfm.

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HOA Information

Titan Management is the new management company for Waterleaf. Titan is responsible for managing the following matters:

  • Architectural Applications
  • Violation inspections and enforcement activity
  • Collection of the homeowner assessments.

If you have any issues or concerns, contact titancares@titanhoa.com or you may call (407) 705-2190.

Check out the Titan Management Waterleaf HOA website for more information - https://www.titanhoa.com/community/waterleaf/.

Management Contact

John Atwell is the new manager for Waterleaf. John may be contacted at jatwell@artemislifestyles.com or by phone at (813) 451-7427.

Architectural Review Board

Should you wish to make ANY exterior changes to your home or property, please contact Titan via Titanhoa.com and look for the ARB Request tab. You may also go to https://www.titanhoa.net/ticket/arb/index.php.The online application may take up to one month for approval, but we make every effort to turn the applications around as quickly as possible!

Spectrum Bulk Account Customer Service

If you are experiencing an issue with your cable or internet, please contact Spectrum at (855) 285-3020.

Make sure to mention that you are a bulk customer at Waterleaf HOA.

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FAQ’s

How do I access the amenities at Waterleaf?

Residents of Waterleaf can access the amenities using a gate transmitter or 4-digit access code. The gate transmitter and 4-digit access code must be registered with the CDD before they can be used to gain access. To register your gate transmitter or 4-digit access code, fill out the Amenity Device Registration Packet online to submit your request for activation to the CDD Amenity Manager.

To fill out the form online, you must first download the form by clicking on the download arrow icon in the upper right hand corner or the page or save it as a PDF by clicking the printer icon also found in the upper right hand corner of the page. The SUBMIT button is disabled in the browser and will only work when the form is downloaded. If for any reason there is an issue submitting the form electronically, you can send it to the Amenity Manager via email or regular mail. A completed amenity device registration packet must include:

  • Completed Amenity Device Registration form
  • Signed Consent & Waiver agreement (required for pool fob requests only)
  • Proof of ID (driver’s license, valid state issued photo ID, or military ID)
  • Proof of residency (copy of deed, closing document, or current utility bill)

Email or mail the completed packet to the amenity manager at the Tampa CDD district office for activation. Devices are activated within one week of submission**.

An example of the completed registration form can be found at this link: https://www.waterleafcdd.org/com/20/documents/F1F2FF12-4201-0A8E-0002F4B15FB5C628.pdf

Mail-in Requests

Shipping and handling fees apply to all requests for devices sent in by mail. Mail the items listed below to the district office located at 15310 Amberly Dr. #175 Tampa, FL 33647 to complete the request.

Requirements for mailed requests:

  • Completed Amenity Device Registration form
  • Signed Consent & Waiver agreement (required for pool fob requests)
  • A check or money order made payable to “Waterleaf CDD” for the total amount for each replacement device being requested.
  • A separate check or money order made payable to “Waterleaf CDD” in the amount of $10 for shipping and handling.

Applications are processed in the order that it is received. Generally speaking, delivery of the devices can take 7-10 business days. Upon moving out of the community, please discard or return transmitters to the District Office for deactivation.

What do I do if my pool access pin stops working?

To reset your pool access pin, send the Amenity Manager an email with your property information, including resident name, property address, and neighborhood name.

The previous owners provided me with a gate transmitter and pool access pin but they are not working. What do I do?

When residents vacate the community, the registered device(s) and pin(s) for the household are deactivated unless ownership is transferred over to the new owner or renter. To request the transfer, send the Amenity Manager an email with your property information, including resident name, property address, neighborhood name, and pool access pin(s).

Can I bring a guest to the pool?

The pool at Waterleaf is for residents and their guests only. Residents must accompany their guests to the pool and must not leave their guests unattended. Residents are held responsible for the actions of their guests and are held responsible for any damage caused by their guests.

Are there any age restrictions for accessing the pool?

A parent or responsible adult (over 18 years of age) must accompany anyone under the age of 18.

I am new to the community and would like to be informed about upcoming events. Does my community have an events calendar?

Yes, the event calendar can be found on the Events page. Please note that the event calendar only advertises the events that were reserved through the CDD, such as the meetings held by the Board of Supervisors, and private events where a rental agreement or a written request was submitted to the CDD.

Is there a cost to reserve space at the amenity center?

A refundable security deposit of $300.00 is required to reserve space at any of the covered patio areas at the pool.

How long can I reserve the amenity center?

The amenity center can be reserved for a maximum of four (4) hours.

What do I do if my gate remote stops working?

Gate remotes can stop working for a number of reasons. If the gate remote doesn’t respond or the light doesn’t illuminate when the button is pressed, the remote may no longer be registered in the entry gate system or may need a new battery. If the gate remote still doesn’t respond after replacing the battery, and the light does illuminate when the button is pressed, the remote may need to be re-programmed.

To re-program your gate remote, please contact the Amenity Manager with your property information, including resident name, property address, and neighborhood name, along with a photo of the back of the gate remote, if possible, or the gate remote’s device number (ex: TR# XXXXX). If the gate remote still doesn’t respond after reprogramming the device, the remote will need to be replaced.

How do I purchase a replacement gate remote?

Residents can purchase a replacement gate remote by placing an order with the CDD. To place an order, please contact the Amenity Manager.

I am hosting a private event after hours and would like to provide my guests with a temporary gate code to access the community. How do I request a temporary gate code?

Residents have the option of requesting a temporary gate code to be programmed in the entry gate system to allow access for a limited amount of time. Some examples of where a temporary gate code was used include: events at a resident’s home, a temporary visitor, or a vendor completing a short-term project at a resident’s property address. To request a temporary gate code, please contact the Amenity Manager.

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